Visconti quality control, is that an oxymoron?

[mulrich]

I’ve had some problems with my Visconti pens but not with the nibs. Still love the pens. I must be lucky. 
 

It’s a shame that the company leans into the Italian stereotype of beautiful design with terrible reliability. 

[Dillo]

I have four Visconti Homo Sapiens, and all of mine were non-writing out of the box. I had to get the nibs reground and adjusted properly, and they write beautifully now. They were all fairly recent purchases, within the past year with the 14K gold inhouse nibs. The power filler and fit and finish is not even close to any of my TWSBI Vac700R. The fillers in my TWSBI Vac700R are silky smooth unlike with my Viscontis. The ones in my Viscontis are notchy even with proper lubrication. One of mine had a bad feed out of the box, and I did a lot of troubleshooting, swapping feeds between pens, and that feed had consistent problems.

 

If Pilot can make their $2ish VPen fountain pen write almost every time out of the box, then something is wrong here.

 

I do like my Viscontis now that they are all repaired and working, but it took a lot of effort to get to this place.

[dms525]

27 minutes ago, Dillo said:

I have four Visconti Homo Sapiens, and all of mine were non-writing out of the box. I had to get the nibs reground and adjusted properly, and they write beautifully now. They were all fairly recent purchases, within the past year with the 14K gold inhouse nibs. The power filler and fit and finish is not even close to any of my TWSBI Vac700R. The fillers in my TWSBI Vac700R are silky smooth unlike with my Viscontis. The ones in my Viscontis are notchy even with proper lubrication. One of mine had a bad feed out of the box, and I did a lot of troubleshooting, swapping feeds between pens, and that feed had consistent problems.

 

If Pilot can make their $2ish VPen fountain pen write almost every time out of the box, then something is wrong here.

 

I do like my Viscontis now that they are all repaired and working, but it took a lot of effort to get to this place.

 

Your experience has been similar to mine.

 

I actually had the experience - maybe 10 years ago - of telling my favorite nibmeister I was going to be buying another Visconti. He suggested I have the vendor send it directly to him, based on the expectation that I would be having him work on the nib anyway once I got it. Cut down on the time until it would write well and some of the shipping cost.

 

David

[Lam1]

On 7/29/2024 at 7:05 PM, by78 said:

Surprise, surprise... a €1350 ($1500) Visconti doesn't write. In a previous video, SBREBROWN revealed that 60-70% of Visconti pens he received for review suffered from issues so severe that it was impossible to review them.

 

Why do so many in the FP community tolerate such nonsense from Visconti and continue to apologize for the company?

 

 

 

I’ve bought three Homo Sapiens (one a gift to my son). All three wrote beautifully out of the box. Never had any  issues.