Montblac Cap And Body N Ot Lining Up

[sneak3]

Hey guys, how you all doing?

 

I have a little concern and I'd love if you can help me out, enlighten me I hope.

 

So with me here there is a montblanc starwalker pen.

 

I've used it no more than 10 times, I got it as a gift years ago and find it to be an extremely beautiful pen. Like it very much.

Recently though I started doing some cleaning in my little objects and I noticed that it has what I'd call a "flaw".

 

The design of the body and the cap does not line up. As I said, it is still a practically new pen so definitely not something that might have loosened or worn due to constant use.

 

Take a look here:

 

http://www.premierwatchshop.com/images/ebay/08856.jpg

 

See as the lines are perfectly going from pen to body straight with no interruption where they meet?

 

Now here is mine:

 

 

It does not line up.

 

Would that be covered under warranty? Could that be fixed if I were to send it to montblanc? What do you think?

Edited December 17, 2016 by sneak3

[Chrissy]

Yes Montblanc will be able to fix that.

[sneak3]

Thanks! Would it be covered under warranty?

[Chrissy]

You 'got it as a gift years ago' so I doubt it would be covered under warranty.

[sneak3]

I thought montblanc had lifetime warranty. How many years is it?

[koolpep]

I thought montblanc had lifetime warranty. How many years is it?

Where did you hear that? Source? Would be very interesting to know....

 

I only found this:

http://www.montblanc.com/en-us/customer-service/repair-service.html

Edited December 17, 2016 by koolpep