Fph Written Estimate?

[Mardi13]

Hi all - I searched but I can't find an answer to this question. I sent some pens to the FPH and they have had them a week now (after a somewhat fraught situation with the misdirected package) but I haven't heard anything by phone or email about a repair estimate. The website says that they would send a "written" estimate...should I be looking for it in the snail mail? Should I call them? I know they are great but they can be grouchy on the phone...

[Jerry Adair]

Good grief, call them talk to Ed Fingerman.

[Moshe ben David]

+1

 

Personally I don't think they're grouchy. Just being New Yorkers!

[Ghost Plane]

Call. They may sound abrupt, but you'll get your answer.

[Mardi13]

I sent an email. If there is no answer I will call tomorrow.

[tringle]

It takes them awhile. I do remember I received a written estimate via snail mail.

 

Troy

[Mardi13]

Thanks, Tringle, that's very helpful.