Problems Ordering Directly From Diamine?

[hcervantes]

Has anyone ever bought ink directly from Diamine at their website (http://diamineinks.co.uk)? How was your experience?

 

I've placed an order there a week ago and didn't get any feedback whatsoever. Last friday I sent them an email, forwarding the payment receipt and asking what's going on with my order and a couple of days later still no feedback. Tomorrow I'm calling their offices, which is a pain and should be avoided.

 

Does anyone have experience buying directly from them?

Edited January 21, 2014 by hcervantes

[View from the Loft]

Purchased directly from them on several times without any issues. Inks drop through my door a few days after the order.

[checkrail]

Usually I get Diamine 80ml from either Cult Pens or Penbox, as they are both cheaper than buying from Diamine.

Kindest regards

Timothy

[fionafish]

I buy from them from time to time, normally 30ml bottles. I have had no problems so far, but I have never had to speak to them.

 

Fiona

[Paul80]

Hi

 

I have used them a few times and never had any issues, normally get quick delivery, no more than a couple of days.

 

Paul

[Tas]

Same.

[dcwaites]

I have bought several sets of four 30 ml bottles (four 30ml bottles fit nicely into a Private Reserve box), and at the time, got a present of a box of mixed assorted Diamine cartridges. (The trick is then identifying which cartridge is which )

 

Pleasant transaction, immediate post, moderate charges, no problems at all.

[hcervantes]

Thank you all for your input.

 

I just called Diamine and the kind lady that answered my call confirmed that the order was shipped the next day. The only "problem" here is that the way their system is set up it doesn't send the buyer any feedback confirming the order was shipped, so all you get is the transaction confirmation from paypal.

 

Confidence restored