140 Nib Repair By Pelikan

[jgrasty]

The nib collar on my Pelikan 140 nib cracked, apparently a common problem with early 140 nibs with a clear plastic collar.

 

http://bettygrastymd.com/jgrasty/wp-content/uploads/pelikan-140-nib.jpg

 

I sent it off to Pelikan in Germany, and it came back today, perfectly repaired.

 

http://bettygrastymd.com/jgrasty/wp-content/uploads/pelikan-nib-repaired.jpg

 

No charge to repair a 55 year old nib. Pelikan is a truly great company!

[CharityV]

WOW, that is truly impressive! One, that they would even repair a pen no longer in production, so presumably the specific parts for it are also no longer in production. Two, that they would do so at no cost.

 

That's truly great customer service, and only makes me all the happier that thus far, Pelikans remain my favorite brand of fountain pens.

[Russ]

Very inspiring !!! My own 140 sleeps soundly now !

[piembi]

I am glad it worked!

 

Pelikan has replaced cracked collars for me, too. And they replaced more than one body with a piston issue! Indeed an outstanding customer service

[Sunburst]

It's always great to hear about Pelikan's excellent customer service.

I just had great experience dealing with Abi at Chatpak for my 20 year old M800.

Edited November 20, 2010 by Sunburst

[Limenweim]

Wow, nice! Interesting, as when I contacted Pelikan about my faulty M200 nib, they said it was no longer under warranty and ignored me altogether...

[Ray-Vigo]

Those clear plastic collars are very prone to cracking and breaking indeed. But fixing up the nib units on these is worth it, because they're such good writers.

[lapis]

Good to know. I already knew that about their service but it's nice to be able to forward good news derived from other fans.

 

Mike

[theblackpen]

Wow, nice! Interesting, as when I contacted Pelikan about my faulty M200 nib, they said it was no longer under warranty and ignored me altogether...

I had no trouble getting my M600 nib replaced by Pelikan Germany after being refused by the romanian retailer. I'm guessing you are talking about a local distributor?

Mihai

[Gobblecup]

Great service! I just reworked my to buy list today and now a 140 is fighting a Montegrappa for top spot!