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Some of you may have read my post about a purchase in Singapore of an Omas pen that went less than expected with the pen skipping immediately when I got home. I found that Nibs.com had another Omas Vintage 360 (different color) and I started an online conversation with them to find out if other Omas customers were satisfied and if they felt confident I could get a wet, flexible nib writer. Well, these nice folks really know customer service as I received my gorgeous turquoise Omas 360 tuned perfectly and a day after I sent in the order. Thank you Nibs! It was a pleasure writing my council action notes and the pen writes as expected. It seems like I've had a bad run with the Italians (event though I'm Italian), with both Omas and Delta tied up in returns or repairs. Now I understand why so many folks here rely on nibmeisters (forgive me if I have misspelt), and it's pretty logical to get it done if available at a company like Nibs.com at the time of purchase.