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Showing results for tags 'service'.
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About a month ago, I friend of mine sent his Duofold ballpoint for service to Parker. The pen didn't work for some reason and was just a few months out of warranty, so he decided to sent it directly to Parker in France in order to have it serviced. The pen returned just this week and much to his s...
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Just more praise for the excellence of TWSBI service. My 580AL has been my everyday pen for over five years with NO issues. Love it. A while back I dropped it on the sidewalk, which cracked the barrel. I made an email request and TWSBI sent out a replacement barrel the next day. Only charged m...
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I’ve bought my Aurora Optima 4 years ago, and it has become one of my favourite pens. 1st Experience - Just shortly after I’ve bought it, it suffered from a loose cap ring, which I sent to Italy for repairs. Communication was polite but scanty. After a bit of anxious wait, my pen came back 3 month...
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And now for a tale of frustration... I had to drop my GC Miles Davis (my first and only Montblanc) off at the local boutique today for another round of service after having just picked it up from the last round yesterday. In 2 years of ownership, this is the 4th time I've had to send it in for...
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Hello, I have a couple of older fountain pens Mabie Todd, Wahl, and Waterman that have loose sections. One is BCHR, the others are celluloid. The section with the nib and sac are loose and you can easily turn them in the body or worse they can slide out with a little pressure and or come off with th...
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There are lots of reasons why I like TWSBI pens. One is their outrageous price/performance -- other pens of similar quality are an integer multiplier more expensive.They are attractive. That's a second-order effect, but it's a plus, if you spend a lot of time using a pen.They are quality pens: well...
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Hi I have a vintage MB no. 32 fountain pen, which was supplied partially dissembled. Having cleaned the pen, when I replace the part of the barrel with the top 'screw' part of the pen (attached to the piston plunger), it does not fully close on the bottom barrel (there is a gap of about 2mm)....
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Well I pulled the trigger and bought a used montblanc 146. Others on board & elsewhere all felt it was legit. Seller says it was cleaned and stored dry but I am unsure how long it was stored. So now my question: what if anything should I do with the pen prior to filling it with ink? It is scheduled...
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Wondering if anyone has information on where to send an almost 20 year old Waterman Ball Pen for repair. This pen is very special, given to me as a gift and heavily used (as you can tell from the picture). I believe this is a Waterman Hemisphere Ball Pen (Model 22002W?), not a 100% sure... The...
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Just wondering... Does a late 70s NOS Montblanc 149 needs some special attention or service before putting it in use? Any recommandations?
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Ever since I came back to the fountain pen world, I've been attached to the Lamy brand to the point of collecting more than 22 examples of Safaris and Al-Stars. Unfortunately, my experience with the Al-Stars has been very disappointing recently and so has been the poor quality of their customer serv...
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Hi everyone, This is my first post here and I know others must have asked the same question before but please indulge me. About two days ago, I had to deposit my one month old yet sadly defective Meisterstück 149 at a Montblanc Boutique here in Paris in order for it to get serviced and repaired...
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Well, the subject says it all, but still... I always had this love to fountain pens since school in that early days of my life, I had no chances of having a really luxury pen but I always wanted one. Until one day I received a special gift set of two Parker Sonnets. During my student years, I mana...
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Hello, I was wondering if more exeprienced members and visitors of this forum know if many members are actually also employees from the large companies likes Montblanc, Parker, Cross, etc? I actually hope that this will be case. If i would be an executive at Montblanc or technician or nib mesiter,...
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Black Monteverde Tool – Paint Problem, Etc.
mwbrooks posted a topic in Fountain & Dip Pens - First Stop
Hello all! I want to tell you all about an issue with the Black (specifically) Monteverde Tool, and pass along a few tips. First, to be fair, I want to say Monteverde USA quickly shipped a replacement when I described the problem to them. Excellent customer service! Now, the problem. A couple...
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1947 Sheaffer Factory Course Diploma W/ W. Sheaffer Signature
sunnynature22 posted a topic in Sheaffer
Hi Everyone.... I wanted to share this with you. I recently found this unique diploma / document. It was among a bunch of military documents. See attached photo of "W.A. Sheaffer Pen Company, Fort Madison, Iowa; This is to certify that John R. Hynes has successfully completed the factory course...
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Hello, so after years of "sobriety" from my pen addiction I've gone into a MB writers edition binge. The result of one of these binges was an apparently un-inked (Boxes/papers) Dostoevsky which I received with a broken piston. I attempted to then drown my sorrows with my Oscar Wilde which I've had f...
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Dear All: Is Montblanc North America the best place to service a Montblanc pen? What is the safest way to send it and how does one calculate how much insurance is required? I have two pens. A Meisterstück 149 Fountain Pen and an unknown fountain pen shown below. What is the name of this pen? I r...
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Hi - I bought a new Lamy 2000 Makrolon edition with a F nib, off of ebay, for about $130. After receiving it, I found the ink flow to be very dry and the pen to be quite scratchy. After a few weeks, I mailed it using regular postal mail to Lamy Germany ( the Heidelberg address on their website) wi...
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Hey All, Just wondering if anyone has had experience getting a Montblanc pen ''serviced'' at a boutique in Australia, specifically Sydney? Do they do it ''in shop'' or are the pens sent overseas? Lastly, what timeframe and were the charges similar to international ''services''? Thanks, Tom.
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Last February I placed an order at Goulet Pens for a couple of bottles of Bernanke Blue. Two months passed and I have not received the order. The Brazilian post tracking system informs the package never reached Brazil, what I don’t believe, since they provide such an awful service. I contacted Gou...
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Hello all! I know this has been answered on a few other threads, but I could use some more help. So I bought a Sheaffer vac-fil with a triumph nib and was wondering the best way to go about making it write. The pen is in semi working order, but the piston hasn't been greased in about 50, so it's sti...
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Dear members, I come back with a new task that was given to me lately. I had previously used this forum when I serviced an old Paker 51 by cleaning it completely, changing the ink sac and using new shellac to seal it. It turned out great and It became my everyday pen. Today I received from my Gra...
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I thought I'd post about my recent experience at the Montblanc boutique on New Bond Street in London. I had bought a 147 from the early 90's off eBay a couple of weeks ago, and although the nib was excellent it would run out of ink at times. I took it in to Montblanc and was treated extremely well,...
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Which Brand provide the best Customer service? Not authorised dealers but brands? For example the speed of repair, turnaround time etc. Thank you for your replies in advance. I am new here
