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I would like to bring my experience with MareModena and their business practice to other members here. I won an auction of Visconti Desert Spring fountain pen at MarteModena at their website on Aug 15 2017. I paid immediately. They have not shipped out the pen to date, they have no shipping estimate and also they are dragging their feet on my re-fund request. I don't want to make this a rant, but rather highlight some of the wrong business practice they adopt in their auctions. 1. Show Pen in Stock when it is not: The pen was shown as "In Stock" at the auctions. But they did not have the pen in stock clearly and they knew that Visconti is on holidays during August, so they have no chance to acquire the pen for a month or so clearly. yet, they did not mention this detail in the auction, but outright lied by showing the pen as "In Stock". 2. Mislead customer as much as possible: When i asked about shipping estimate - They said pen will ship within 15 Working days policy. That means it should have shipped until Sep 6th. When i asked for more details later, one customer support engineer said, there is delay due to Visconti management change. Another customer support engineering said, Visconti will be back on Sep 1 and they will ship out the pen to me in 4 working days. I followed up on Sep 7th, and they said please wait for 4 more days and if the pens will not ship out they will refund me. It is been another 18 days since then and no shipment nor refund was done. Then i started daily follow up on refund and the customer support said that the delay can be with Paypal, which i checked and clearly that is not the case. 3. Cancellation of auctions without asking customer: While i was waiting for the above pen to be shipped I won auction of Divina Elegance for 1Euro. I paid promptly, but they cancelled the payment immediately and refunded within minutes saying there is a technical error with the auction. That i can accept since that pen is worth way more than that. Then 2 days later i won auction of Delta Rollerball pen for 1 euro. This time i wrote to them before payment asking if they will honor the deal? 5mins later, the auction dis-apeared from my account. I haven't heard from customer support on a reason after multiple follow up and then i gave up. Please be aware if you planning to deal with them in future.

I thought I would share my experiences and thoughts on Martemodena pens. I definitely have a love / hate relationship with their pens - aethetically I love them, and I now have three: the Citizen of London, the Freedom to change with rosegold trim, and the classic Dolcevita Federico Orange, which arrived last week. Here a size comparison with the Platinum 3776 I really love the colours of all of these pens, and they are well made. The Federico is one of my holy grails, and only recently have I managed to get one at the reasonable price of 77 Euro including shipping on a 50% off special offer by Martemodena. The hate part of the relationship is without a doubt the poor quality of the nibs. Even the Federico I just got is a major disappointment in this regard - poor ink flow and scratchy. Have to admit based on the experience with the other two, I was not surprised. For a pen normally costing 155 €, the nibs are just plain unacceptable. If you compare this with a Platinum 3776 Bourgogne, which I have, and cost me 77 €, and has probably the best nib of all of my pens (and that in EF), then clearly something is wrong in the nibs department. And on the Citizen the gold plating seems to be coming off the front of the nib..... When I received my first Martmodena pen, the Citizen, it did not write at all, for this reason: The customer service I cannot complain about - first I got sent a new nib, which made no difference. Then I got sent a complete new section and feed, which also made no difference. In the end, I took a feed out of a Jinhao pen and lo and behold, it now works the best of all three. I cannot remember, but it looks like I changed the feed on the Freedom pen too. The Federico has a feed which looks more like that of the Jinhao, so some improvement there. In summary, visually stunning pens, but for the price normally charged, the nibs are unacceptable Marc

I was wondering whether anyone else has been having the same issue I have been having with my Delta Dolcevita. It seems to be leaking from the fusion nib. Thought it was leaking from the body of the fountain pen, but it is actually leaking from the fusion nib itself. Has anyone else been experiencing this issue? What have you done to fix it?

Hi everybody from Istanbul, I have been following this wonderful forum for months and waited to write a message up to day because I need your help. I won a bid at ebay and bought a Delta Dolcevita Federico Media Oro Fountain Pen with Fusion Nib from Martemodena_Europe. I think most of you are familiar with martemodena. My pen is not "Stantuffo" but "Media". I asked Giulio from Martemodena the difference between two models and thanks to him he replied very fast with below answer: "Regarding the Stantuffo has the real piston filler and the ink ispection window, and regarding Media it is ink converter which can be used as piston filler as well" As far as I know Stantuffo models are also ink converter which can be used as piston, am I wrong? So my question is that, is there any friend here who has Dolcevita Federico Media model pen and can you send me some pictures, especially about the filling mechanism? Thanks in advance for the replies.