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Showing results for tags 'excellent service'.
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On Thursday, June 20th I placed an order with the new online store Wonder Pens for several inks and a Kaweco Classic Sport, a pen I've been wanting for a very long time. Well, today at 9:30 am there was a package delivered to my apartment. I must say this was incredibly fast given my location. Everything was very well packaged. There were even a couple of goodies in there that I hadn't ordered to make up for an ink they'd not been able to get up online in time for my order. Now that is incredible service in my book. I had previously had several email conversations with Liz. She is very professional and willing to bend over backwards to make your shopping experience with them very, very, pleasant. So, here's to you Wonder Pens - thanks for great service, great products, fast delivery and excellent communication. I just couldn't keep this experience to myself.
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I wanted to let all of you know that BamaPen (who lists things on FPN in the classifieds) is a pleasure to deal with and makes gorgeous pen boxes! His prices are totally reasonable. I custom ordered one, reusing some artwork that he'd used on another box from his site. The colors are vibrant, and I'm so excited to have such a gorgeous way to keep (most of) my collection.
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- pen box
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Hi, I'm sure many of you have already dealt with John and company over as Classic Fountain Pens. I recently sent John two Nakaya pens to be retuned for me. the first one I purchased from them a couple of months ago. The second I purchased from the classifieds here. I'm a left-handed side writer, and I like my pens with fine nibs and smoooooooth. This, as John told me on the phone, presented an interesting challenge. I wouldn't have even sent the pens, but I have a Sailor from them with an XF nib that writes so, so smoothly, so I knew it was possible to get these pens a little more buttery. Not only was the work done beautifully (as I fully expected), but John spent roughly 20 minutes on the phone with me trying to understand my writing style and preferences (having already looked at my writing samples). OK, so you are thinking that is no big deal. But now I tell you that he did it the day before the SF pen show, and you realize he probably had much better things to do than tune a couple of pens. Such a lovely time I had talking to him - and my nibs know it!
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Waterman Bleu Sérénité / Waterman Serenity Blue Dear FPN friends, The lovely J Herbin blue ink I received with my excellent Pelikan M800 Fountain Pen. There is a nice little story to that, which I mentioned before in a topic by Migo984. It's a nice story about excellent service . Last year's february I bought an very nice Parker Premier fountain pen at the Fountain Pen store in Breda (Netherlands). www.tschrijfgereitje.nl The shopkeeper then offered me a free bottle of Parker quink Blue Ink. Nice or not??? Unfortunately the Nib got bended, making the writing terribly scratchy... The shopkeeper warned me (when I bought the FP, to keep the bill for guarantee purposes... What did I do... I lost the bill . Three months later I was back in Breda and visited 't schrijfgereitje.. Fortunately the shopkeeper of t'Schrijfgereitje (the Little Writing Tool... Nice name!!!) is not only friendly but also very good with fountain pens... Just come back tomorrow! I will see what I ca do for you... The next day the Nib was repaired and the Fountain Pen fully serviced... and most important... It writes like a dream now Well I thought: At this shop I will buy another Fountain Pen, when my eye fell on the splendid Pelikan M800 green biased Fountain Pen (Stresemann stripes).... Well you guessed it I bought it there ( my advice do not often buy such nice but expensive pens in one year... your budget gets more ruined than the economy of North Korea, in the shortest possible time ) and again the shop keepr offered me a bottle of ink of my choice.... FREE OF CHARGE!!! Super service wouldn't you agree ... I will contact the shop to ask wether this is the same when you order a Fountain Pen from his webshop.... I will soon let you know On topic now... The ink, though a bit dry according to some reviews I have read, is very smooth. The blue is a very rich dark blue with a noble look to it... I think it's very chique with a touch of oyal richness to it Down here are the technical specs (as suggested by Ann Finley 2007) points 1-5 1 = 5= Fountain Pens: Lamy Joy 1,5 Italic Nib; Pelikan M800 medium nib Paper: Leonardo Ringbuch,average quality school note book made in Austria Drying time: see handwritten review points: 4 Flow: like enlightenment OHM!!! points: 5 Wetness: a bit dry points 3 Lubrication: very smooth points: 5 Bleeding: medium points: 3 Shading: little points: 2 (it is a dark ink ) Feathering: None points: 5 Waterproof: medium points: 3 Package: Very nice exclusive bottle points: 5 Availabilty: Excellent points: 5 Quality: qualité superbe!!! fabriqué en (la douce) France points: 5 Vive la France!!! Lovely lovely luxury Ink