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Howdy, So this is my 2nd time doing business with notemaker. First time went as well as you'd expect, quick post, pretty solid prices (y'know, considering the Australia tax), items came in a few days. All good. The other day, I ordered 3x CF Mohaire Notebooks at basically $6 a pop. I got an email the next day apologising saying that there must have been a website error and that they were out of the books I'd ordered and weren't getting them back in. I was given 3 options: - $25 credit in the store - Send out some CF Clothbound notebooks instead - "Anything else that you can think of" Now, originally, I was going to make a smart arse comment about a stripper on the last, but I bit my tongue and instead went for the 2nd option. Fast forward a couple of days later and a heavy package arrives. When I opened it, I had 6 NOTEBOOKS!? They had sent me 3 packs of Clairefontaine Essential Duo books! That's almost 3x per item what I paid! So this is a shout-out to Stu Moysey and a thorough thumbs up for the awesome customer service! Above and beyond what I expected. PS - While the Duo pack isn't technically "clothbound", they look identical and have the same paper. The only difference is I got double the pages and these have margins