Hi. I have bought Pilot Custom 823 (F, Smoke) last month, and started to think about its authenticity after reading a post somewhere in Reddit. First is the packaging, it comes within a gray plastic box. What's weird is that the manual included is for Cartridge/Converter pen and there is a cartridge included. Is this normal for a Pilot pen? From a pen this caliber, I expect a better packaging. Although I noticed that retailers can change the box of the pen, for example, my Lamy Al Star came with a "better" darker thick box rather than the "usual" card board one, does the same thing happens with Pilot? Another thing is the nib color. I loaded the pen with Noodler's Brevity Blue and noticed that the nib was not as "gold" as others in the pic, seems more like Rhodium plated. Also, from what I recall, the pen also has quite a lot of silicon grease inside the barrel and the piston is quite stiff at first? Are these normal? TL;DR:
Comes within a gray plastic box. The manual included is for Cartridge/Converter pen and there is a cartridge included. Is this normal for a Pilot pen?
Nib color: not as "gold" as others in the pic, seems more like Rhodium plated.
The pen has some residue/silicon grease inside the barrel and the piston is quite stiff at first.
This is my first gold-nibbed fountain pen, so I have no idea. But for the smoothiness of the pen. Good lord, it feels like a butter in a hot pan.