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A Warning For Montblanc Nib Replacement Service


jhsd1124013561

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Fellow FPNers, I recently had a terrible experience with the Montblanc nib replacement service.

 

I purchased a F nib Montblanc 1912 and sent for a nib replacement, I left a note and confirmed with the Montblanc operator that I would like to have an extra fine nib.

 

10 weeks later, I finally got the pen back, to my surprise, Montbalnc got me a Oblique Medium nib instead. The current nib looks like a snow shuffle, the tipping is just flat, I wonder how can any one call that an extra fine.

 

 

30065593323_0b0bf0ee7d_k.jpg

30699606545_bf815d8867_k.jpg30065594343_f140a1f17a_k.jpg

30699607195_454bb0c552_k.jpg

30699605945_7b026dd4c6_o.jpg

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You might ask Montblanc. But what exactly is the issue? If you do not think the shipped it with the correct nib simply return it and ask them to try again, but what you show does not look like an oblique nib of any width.

 

Mistakes can happen. The pen is new and so simply return it through the original seller and ask for an EF nib.

 

 

 

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Mistakes happen. I would just send a nice note to MB pointing out the problem and see what they say. I suspect they'll apologize and offer to correct the mistake.

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You might ask Montblanc. But what exactly is the issue? If you do not think the shipped it with the correct nib simply return it and ask them to try again, but what you show does not look like an oblique nib of any width.

 

Mistakes can happen. The pen is new and so simply return it through the original seller and ask for an EF nib.

 

Jar, I call it oblique nib according the picture below, it looks more likely to be a straight oblique nib than an extra nib showing on the second picture.

 

The second picture is from a modern 149.

 

Anyway, the current nib on my 1912 looks more likely to be the straight oblique nib from the first picture. It does not looks like the second picture at all.

 

http://3.bp.blogspot.com/-IABTo9Q9FlI/TlRJ9gPST_I/AAAAAAAACjM/IagQqdF2g_g/s1600/Oblique+nibs.jpg

http://members.dodo.com.au/~scribe55/MB1.jpg

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A straight nib is not an oblique nib. That source is simply incorrect. Oblique nibs are slanted.

 

And yes, the second picture is an EF nib. Simply contact the seller and get the nib changed.

 

 

 

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A straight nib is not an oblique nib. That source is simply incorrect. Oblique nibs are slanted.

 

And yes, the second picture is an EF nib. Simply contact the seller and get the nib changed.

 

 

Mistakes happen. I would just send a nice note to MB pointing out the problem and see what they say. I suspect they'll apologize and offer to correct the mistake.

 

Thank you Jar and Mulrich, I will contact Montblanc and now I just want my original nib back. Now I would rather let some nib master to do it, or just keep the original nib is good enough for me.

 

I will keep posting about the progress.

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Sorry to hear that you didn't get the nib you requested.

 

I had to wait 13 weeks for my nib exchange. I had it done via a boutique and I never received a single status call from the boutique. I was quite disappointed in MB's service.

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Send it back.

Not an EF. Looks like a regular F - but guesswork involved with photographs alone etc.

 

Poor service. I'd be annoyed.

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Sorry to hear that you didn't get the nib you requested.

 

I had to wait 13 weeks for my nib exchange. I had it done via a boutique and I never received a single status call from the boutique. I was quite disappointed in MB's service.

 

 

I guess all that I can say is good luck. I guess it might somehow depends on the models. For 146/149, probably they have a lot of nibs in stock, as for 1912, they might don't have enough nib in stock.

 

 

Send it back.

Not an EF. Looks like a regular F - but guesswork involved with photographs alone etc.

 

Poor service. I'd be annoyed.

 

I think we probably should call it a stub fine/medium nib, to be more accurate. The tipping is almost gone and the the top is flat, I think that is the identical description of a stub nib from Richard Binder's webiste (http://www.richardspens.com/?page=ref/nibs/primer.htm).

 

More than 10 weeks wait and I got this, really annoying and disappointed.

 

I will contact Montblanc tomorrow and want my original nib back.

I guess all that I can say is good luck. The current nib that I have, should to be called as a stub fine/medium nib, to be more accurate.

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Update: FYI, here is what the original 1912 should looks like, I found some picture of a Fine nib from here(http://www.penaddict.com/blog/2015/9/11/montblanc-heritage-1912-review) Please prepare to be amazed if you think my current nib is a regular Fine nib, compare the original Fine nib and you shall be amazed!

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jhsd1124013561

Be careful, on FPN the rules are clear, you aren't allowed to post topics here that are critical of brands or sellers.

Likely the admins will just delete your post, though they might leave it to critique the claim of whether your description of the nib type is correct.

 

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jhsd1124013561

Be careful, on FPN the rules are clear, you aren't allowed to post topics here that are critical of brands or sellers.
Likely the admins will just delete your post, though they might leave it to critique the claim of whether your description of the nib type is correct.

 

 

Thank you bleair,

 

I just double checked and it is said that "personal criticisms is not allowed and will be removed."

 

I am not criticizing my seller, my seller is very responsible. I am 100% satisfied with my seller. I am just saying the nib swap is not pleasant, as a consumer. LOL

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jhsd1124013561

Be careful, on FPN the rules are clear, you aren't allowed to post topics here that are critical of brands or sellers.
Likely the admins will just delete your post, though they might leave it to critique the claim of whether your description of the nib type is correct.

 

Yes, especially if it is about Mb...that's a BIG no no! :D

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Sorry to hear that you didn't get the nib you requested.

 

I had to wait 13 weeks for my nib exchange. I had it done via a boutique and I never received a single status call from the boutique. I was quite disappointed in MB's service.

I'm currently on week 17 for my Ultra Black nib exchange. Also through the boutique that I purchased from, also no updates. Very disappointing.
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